The understand phase of the project started with stakeholder interviews with the board members within the Finnish Immigration Services’s (Migri) leadership, as well as research on the current decision making process.
Trends and future tech
Technologists brought insight of limitations as well as inspiration with trends and future tech.
To gather deeper understanding, we invited groups of stakeholders to brainstorming sessions.
by 2020 an AI assistant is a member of the Migri board. It runs meetings, supports decision making and provides data to other board members.
data and AI will support before, during and after a meeting
Requests sent to data analyst to collect and visualise
Manual scenarios created for each topic to help decision making
AI assistant provides direct connection to the data and produces automatic scenarios to help decision making
The research and development phase is over now. The agile development team benchmarked existing solutions for meeting management, but could not find a tool that fits our needs or allows enough custom development options. This means that a custom solution will be built. The technical architecture is currently being designed taking the data security into consideration. This project was transformed and the ICT team took over it. Currently our team is not involved in the development of it.