Kamu – Migri’s customer service chatbot
Kamu brings better quality & reachability of Migri’s customer service for the immigrants and is a helper for the personnel
Q&Alendar, an experiment
Intertwining experimentation and collaboration between two government organisations
Sharing data for the benefit of asylum seekers
How we collaborated with Finnish authorities to map possibilities of sharing data
2 days sprint to align processes between two content units MAMU (immigration unit) and TUPA (asylum seeker unit).
Strong digital identification for all
In 2020 everyone in Finland can strongly identify themselves.
Human centric asylum seeker journey
Data will guide interviews and decision making as well as give a more accurate tactical view.
RIDE – right data for right decisions
RIDE is a tool to support teams through meeting management and providing data for decision making. Current data and artificial intelligent future scenarios will help the management to make better decisions.
22nd of August 2019
We have been training civil servants on service design. This time, we tell about a 7 days training in a reception center. medium.com/inland/service… @Salgado @LaulainenPia #designeducation #servicedesign #training #courses #design #designthinking #designforgovernment
20th of August 2019
📌Join us f#govdesignign meet-up 29 Aug in Helsinki! Estonian Innovation Team will present, then workshop around challenges bringing design to government. Open event, register herforms.gle/AjtwYZF72zSpbV…OBG Organised by Finnish government design community Julkis-muotoilijat. https://t.co/A72nNoK4nI
Let's talk, share ideas and learn more