How it works
In this operating model the projects are initiated and led by other stakeholders in Migri. Inland is asked to take part in these projects to bring its service design expertise. Inland joins these projects as a full team member in very early phases of the project and often also shapes the project itself.
In these projects our tasks often include user research and its analysis, clarifying goals, facilitating workshops and visualising outcomes. For us, Inland’s key role in these projects is ensuring an iterative and collaborative process.
Read more about this and other operating models from a Medium article.