Welcome to Inland

where we co-design public services for immigrants

Inland Design is a design and innovation lab within the Finnish Immigration Service (Migri).
We combine design thinking and advanced technology to co-design services that support immigrants and their communities.

Our goal is to promote an organizational change in Migri and kick-start cross-public-agency projects that will have a positive social impact.

We put people first, we make real things, we experiment, and we are bold and visionary.

We are changemakers.

Blog

In our blog we write about our work in progress, working methods and reflect on our work.

Voice of Kamu — Experimenting with chatbot voice technology at Migri

Our Migri chatbot Kamu is now 1 year old. The team has taught the chatbot to answer in many of the content areas that Migri is concerned… Read More

17.06.2019

A podcast as a tool for personal, open and shared development

In November 2018 I started to host a podcast on design for social change in Spanish. In this article I explain the background and how a… Read More

11.06.2019

Valtionhallinnon Chatbot-verkosto neuvoo ulkomaalaisia yrityksen perustamisessa

Seuraavan vierasblogin takana on Miika Wires (Verohallinto) yhdessä Vesa Hagströmin (Migri) ja Olli Ilmarisen (PRH) kanssa. Kirjoitus avaa… Read More

22.05.2019

Check out more articles in medium

Part of a bigger ecosystem

Our ambition is to drive positive change inside the bigger ecosystem.

Inland Design uses design to re-think work culture and enable organisations to deliver better public services.

Manifesto

Our design principles:

We put people first, no matter what

We always begin by identifying the people’s needs. By knowing the who and the why, we can make a difference. We are a team of change makers – people for the people and we continuously work towards better services.

We create together

We lead the co-design process with different stakeholders. We share what we’re doing with the people we work with and the people we work for, the public.

We experiment

We try out new things. We ideate, prototype, and test in order to learn. We learn from both our successes and failures to improve the next time.

We are bold and visionary

We are ambitious and work towards our vision of having a positive impact on immigrants’ lives. We work with an open mindset without limitations.

We make real things

We don’t give in to “it’s always been this way,” nor do we make empty plans. We believe that real measurable things create value. We work to make things real.

Contact us

Let's talk, share ideas and learn more