Inland Design is a design and innovation lab within the Finnish Immigration Service (Migri).
We combine design thinking and advanced technology to co-design services that support immigrants and their communities.
Our goal is to promote an organizational change in Migri and kick-start cross-public-agency projects that will have a positive social impact.
We put people first, we make real things, we experiment, and we are bold and visionary.
We are changemakers.
In our blog we write about our work in progress, working methods and reflect on our work.
Voice of Kamu — Experimenting with chatbot voice technology at Migri
Our Migri chatbot Kamu is now 1 year old. The team has taught the chatbot to answer in many of the content areas that Migri is concerned… Read More
A podcast as a tool for personal, open and shared development
In November 2018 I started to host a podcast on design for social change in Spanish. In this article I explain the background and how a… Read More
Valtionhallinnon Chatbot-verkosto neuvoo ulkomaalaisia yrityksen perustamisessa
Seuraavan vierasblogin takana on Miika Wires (Verohallinto) yhdessä Vesa Hagströmin (Migri) ja Olli Ilmarisen (PRH) kanssa. Kirjoitus avaa… Read More
Part of a bigger ecosystem
Our ambition is to drive positive change inside the bigger ecosystem.
Inland Design uses design to re-think work culture and enable organisations to deliver better public services.
Our design principles:
We put people first, no matter what
We always begin by identifying the people’s needs. By knowing the who and the why, we can make a difference. We are a team of change makers – people for the people and we continuously work towards better services.
We create together
We lead the co-design process with different stakeholders. We share what we’re doing with the people we work with and the people we work for, the public.
We try out new things. We ideate, prototype, and test in order to learn. We learn from both our successes and failures to improve the next time.
We are bold and visionary
We are ambitious and work towards our vision of having a positive impact on immigrants’ lives. We work with an open mindset without limitations.
We make real things
We don’t give in to “it’s always been this way,” nor do we make empty plans. We believe that real measurable things create value. We work to make things real.